Frequently Asked Questions

Common questions about the Acadis portal, from the Mississippi Department of Public Safety, Office of Standards & Training.

How do I get an Acadis account?

• Current MS officers: Your agency submits a personnel roster to Standards & Training.
• Once it's validated and imported, you get an automated welcome email — click the link, set a password, and accept the rules of behavior.
• New applicants: Contact your agency's Acadis POC, who will help you create an account to apply for certification.

My agency submitted the roster. Why is it taking so long to be added?

• Roster data is manually validated against our records before import, which takes time.
• Your POC gets an email the day before import.
• The next day, all agency employees receive a system-generated "Welcome" email.

Where can I find information on how to use Acadis?

• In the portal, go to Standards Resources → Documents Library.
• It has short video tutorials and PDF guides. Those same pdf guides can be located under the Resources section of this website.
• You can also take online training specific to your role by going to Training and Events → Available Training.

How do I apply for law enforcement certification?

• Review the Certification Process section of this website
• Take the online Acadis Orientation training available to you from your portal account. It explains how the application process works.
• Download the Officer Application - Parts 1 and 2 pdf from the Resources section of this website. It walks you through the process with screenshots of each step.
• You must route your completed application to your agency POC after it is submitted in Acadis. If you don't route it to the agency POC, it won't get processed.

I'm an Acadis POC. How do I process an application and complete Part 3?

• Take the available online training specific to your role by going to Training and Events → Available Training.
• It covers how to complete part 3 of the application process for your applicants.
• Download the Application for certification - Part 3 PDF guide from the Resources section of this website. It walks you through the process with screenshots of each step.

I'm a POC. How do I add officers to my roster?

• Officers are added through the Application for Certification OR the Application for agency transfer / rehire process.
• When that application is processed, the applicant / officer will be added to your roster.
• BE PATIENT! This process may take some time due to limited staffing.

I'm a POC. How do I remove people from my roster?

• Submit a Law Enforcement Officer Separation Report — this is a webform in your portal account.
• See the "LEO Separation Report" PDF guide from the Resources section of this website. It walks you through the process with screenshots of each step.

I'm a certified officer. What do I use Acadis for?

• Read-only access of your certification and training records.
• Existing paper records will eventually be scanned into your Acadis person record. This process is on-going and will take some time.
• Take the online Acadis Orientation training available to you from your portal account. It explains how you can use the platform.

I'm having trouble logging in or I'm locked out. How do I recover access?

• Three incorrect password attempts locks your account.
• After two, reset it using the reset-password link.
• If you're already locked out, send an email acadis-support@dps.ms.gov to have an administrator unlock it and send you a password reset link via email.

I'm a POC, how do I enter a training record for my officers?

• Take the available online training specific to your role by logging into your portal account and going to Training and Events → Available Training.
• It covers how to enter training records for your personnel.
• Download the Reporting Training PDF guide from the Resources section of this website. It walks you through the process with screenshots of each step.

How do I complete a separation report?

• Take the available online training specific to your role by logging into your portal account and going to Training and Events → Available Training.
• Download the LEO Separation Report PDF guide from the Resources section of this website. It walks you through the process with screenshots of each step.

How do I renew my law enforcement instructor certificate?

-Log into your Acadis portal account -Locate the BLEOST - Law Enforcement Instructor Application webform under Standards Resources → Webforms.

• Download the LEO & Instructor Applications and Renewals PDF guide from the Resources section of this website. It walks you through the process with screenshots of each step.

How can I add or appoint another POC to my agency?

• Your Sheriff or Chief emails acadis-support@dps.ms.gov with the name of the person they would like to appoint.
• Agencies can have more than one POC, but not everyone can be appointed as a POC.

Can't I add all my officers as POC's so they can update their own training?

• No, that's not the way the system is designed. You can have more than one POC to help divide up the reporting and administrative workload, but every officer CAN NOT have POC privileges and/or access.

I am a Chief or Sheriff, how do I authorize someone within my agency to approve applications on my behalf?

• Email a letter on agency letterhead to acadis-support@dps.ms.gov with the name of the individual you would like to appoint as an authorized signer. That information will be added to the organizations profile in Acadis.
• You can also log into your Acadis portal account and go to Standards Resources → Webforms and submit the Alternate Agency Approving Offical Designation webform to Standards and Training in lieu of submitting a letter.