Standard 3.10

Standard statement

The agency shall have a written directive describing the procedures used for each element of the promotion process, including those for:

Each bullet must stand alone when establishing compliance, with proofs identified for every lettered requirement.

a.evaluating the promotional potential of candidates;
b.administering written tests, if any
c.using assessment centers, if any
d.conducting oral interviews or interview boards, if any ,
e.providing procedures for review and appeal of results for each promotional element by candidates;
f.establishing procedures for re-application; if any
g.determining promotional eligibility for vacancies where lateral entry is permitted, and
h.security of promotional material.

Discussion

The directive should describe all elements and procedures used in each promotional process and may be incorporated within a comprehensive personnel management or general policy and procedures manual. Promotional potential ratings may replace or supplement on-the-job performance evaluations and may be used to determine an employee’s initial eligibility for promotion or to rank candidates on a list. Written examinations (including answer keys, cut-off scores, passing points, and/or numerical rankings) may be administered for each classification, position, or rank. Promotional criteria for lateral entry may include both eligibility qualification and formal procedures for carrying out the process. Oral interviews should include uniform questions and rating scales and assess a defined set of personal attributes; the interview results should be recorded on a standardized form. The right of the candidates to review and to challenge all aspects of the promotion process is an integral part of the process itself. Candidates should be allowed to review and appeal all scores and evaluations related to their performance in the process to ensure fairness and impartiality. The administrative review and appeal process may be conducted by individuals from within and outside the agency. An impartial review and appeal process should reduce or eliminate litigations.

The discussion clarifies intent and is not a binding part of the standard. For assessment purposes you are required to comply only with the standard statement.